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Claims Adjuster

A claims adjuster is an insurance professional charged with evaluating property damage in the event of an insurance-related event for which a policy holder files a "claim" seeking to enact the benefits of their insurance policy.

The adjuster's duties involve verifying that the coverage stipulated in the policy is applicable to the incident or event in question and investigates any liability or responsibility on the part of the policy holder for the incident or event. Restitution or compensation based on the terms of the policy are awarded based on the extent of physical damages to the covered item and the degree to which the policy holder has suffered physically or emotionally as a result of said damage.

An adjuster's duties include making a timely response to the claim, filing the related paperwork, maintaining communications with the policy holders, conducting any necessary investigations, assessing the degree of damage, and negotiating aspect of repair.

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